Privacy Policy
Effective Date: July 2026
At Caremark Hospital & Maternity, we value your privacy and are committed to protecting your personal and medical information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or receive services at our hospital.
By using our website or healthcare services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Full name
- Date of birth
- Gender
- Phone number
- Email address
- Residential address
- Emergency contact details
Medical Information
- Medical history
- Current health conditions
- Laboratory and diagnostic results
- Prescriptions and medications
- Treatment records
- Appointment history
Website Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of access
- Cookies and usage statistics
How We Use Your Information
Your information may be used to:
- Provide quality healthcare services
- Schedule and manage appointments
- Maintain accurate medical records
- Process billing and payments
- Respond to enquiries and requests
- Improve our healthcare services
- Send important service updates and appointment reminders
- Comply with legal and regulatory obligations
Confidentiality of Medical Records
We understand that your medical information is highly confidential. Your health records are securely maintained and accessed only by authorized healthcare professionals involved in your care or as required by law.
Information Sharing
We do not sell, rent, or trade your personal information.
Your information may only be shared when:
- It is necessary for your medical treatment.
- Required by applicable laws or court orders.
- Requested by authorized government or regulatory authorities.
- You have provided your explicit consent.
Data Security
We implement appropriate administrative, technical, and physical security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, and analyze website performance. You may choose to disable cookies through your browser settings, although some website features may not function properly.
Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent for certain data processing activities.
- Request a copy of your personal information.
Requests may be subject to applicable healthcare and legal requirements.
Third-Party Services
Our website may contain links to third-party websites or services. Caremark Hospital & Maternity is not responsible for the privacy practices or content of external websites.
Children's Privacy
We are committed to protecting children's privacy. Information relating to minors is collected only through parents, legal guardians, or authorized caregivers and solely for healthcare purposes.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy whenever necessary to reflect changes in our services, legal requirements, or operational practices. Updated versions will be published on this page with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Caremark Hospital & Maternity
Address:
Tishama Yankatako, Off Ring Road, Near Matrix Filling Station
Phone:
+234 806 154 2020
Email:
info@caremark.com.ng
Our Commitment
At Caremark Hospital & Maternity, protecting your privacy is an integral part of our commitment to providing safe, ethical, and professional healthcare. We handle your personal and medical information with the highest standards of confidentiality, integrity, and respect.